GOOD: SECOND LIFE
Choices, choices! Still not sure what to do with your used GoLite product? We do! Send it back to us and let us take good care of it.
GoLite Product Take-Back Program
GoLite is committed to taking responsibility for what we make. Through our Product Take-Back Program we'll take any unwanted GoLite product off your hands. When you send it back to us, we will repair, donate, repurpose, and/or recycle everything we get back. And if the technology doesn't yet exist to recycle it, we'll hang on to it until it does.
What's accepted?
Any GoLite products, from any season, any year.
What's not accepted?
Products from other manufacturers. We want to start first by taking responsibility for our own products.
For U.S. Customers
Thanks for doing the right thing and giving your used GoLite product a second life by participating in GoLite's Take-Back Program!
How to participate
- We will accept any GoLite products ever made except GoLite Footwear (which is made by a different company). Note that we do not accept product back that is manufactured by any other company.
- Ship your used GoLite product back to us (at your expense) or provide us with written proof that you've recycled or donated your old product locally, and we will offer you a one-time discount of 20% on your next purchase on www.golite.com.(20% off coupon is good for one purchase only on www.golite.com. Discount does not apply to already discounted items and cannot be used in combination with other coupons.)
- Click here to download our Product Take-Back Submission Form. Please print this form, fill it out and place it inside the package or box with the product you are sending back. When you ship it back to us, mark on the front of the box or package "I'm Not Trash!"
- Please allow 7-10 business days after GoLite receives your product for us to email you with a discount coupon code.
- We'd love to hear from you! If you have suggestions on how we can make this program better or if you want to share cherished memories and photos of your used GoLite product from your many adventures, email us at sustainability@golite.com.
- Packages must be returned pre-paid: we will not accept C.O.D. deliveries. We cannot be responsible for items that do not arrive at our facility.
Please ship your product to:
GoLite
Attn: I'm Not Trash!
6325 Gunpark Drive, Suite 102
Boulder, CO 80301
Help
If you have any questions, E-mail us at info@golite.com or call us at 1.888.546.5483 Monday - Friday between 8 am and 5 pm Mountain Standard Time.
By law anything returned to us for repair, donation, or recycling must be washed first. If you send us an unclean item, we will contact you first and let you know the charge for professional cleaning prior to repairing, donating, or recycling it.
For European Union Customers
Since we haven't figured out yet how to give you a product discount as we do in the U.S., we'll pay for your shipping as thanks for doing the right thing.
How to participate
- We will accept any GoLite products ever made except GoLite Footwear (which is made by a different company). Note that we do not accept product back that is manufactured by any other company.
- Click here to download our European Product Take-Back Submission Form. Please print this form, fill it out and place it inside the package or box with the product you are sending back. When you ship it back to us, mark on the front of the box or package "I'm Not Trash!"
- Contact our European headquarters office between the hours of 9:00 am and 5:00 pm GMT at +44 1827 60282 or email us at eu.info@golite.com. We'll ask you how many cartons you plan to send and your address and we'll tell you how to prepare your package for UPS pick-up.
- We'd love to hear from you! If you have suggestions on how we can make this program better or if you want to share cherished memories and photos of your used GoLite product from your many adventures, email us at sustainability@golite.com.
- Packages must be returned via the process we specify with our carrier: we will not accept C.O.D. deliveries. We cannot be responsible for items that do not arrive at our facility.
Please ship your product to:
GoLite
Attn: I'm Not Trash!
5 Anker Court
Bonehill Road
Tamworth, Staffordshire
B78 3HP
United Kingdom
Help
If you have any questions, E-mail us at info@golite.com or call us at our European headquarters office +44 1827 60282 between the hours of 9:00 am and 5:00 pm GMT.
By law anything returned to us for repair, donation, or recycling must be washed first. If you send us an unclean item, we will contact you first and let you know the charge for professional cleaning prior to repairing, donating, or recycling it.
For All Other International Customers
Unfortunately, our Product Take-Back program is valid only in the United States and European Union. We have plans to expand in the future, though, so stay tuned!
BAD: LANDFILL
Did you ever notice that there are no landfills in Nature? In Nature, one creature's waste is another's food. The best human products imitate nature, and that means they never need to get trashed in a landfill.
From leaching of carcinogenic, mutagenic, and toxic substances into our water supply, to release of methane and volatile organic compounds into our air supply, to increased populations of disease-carrying critters, to land used for dumping that could have been turned into a park... sorry to get all serious on you, but let's face it: landfills just ain't natural. Throwing any GoLite product into a landfill would be a sad end to another otherwise very happy life. We recommend options 1, 2, or 3 instead.